Order Management

Northwest Fulfillment's high-tech systems streamline and speed handling of order management activities, including reverse logistics, RMA's, returned inventory disposition, back orders, etc.

Product return management (reverse logistics)
RMA issuance and tracking (if required)
Emails to your customers with links to RMA
Customer service, phone and email
Expedited shipment of backorders (when new inventory received)
24/7 web access to real-time inventory levels / order status